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Delivery time

The average delivery time to UK is 1-4 working days.

If the shipment of your product is delayed, we will notify you as soon as possible by phone or e-mail.

Cancel order

You can cancel your order by calling us at +31 (0)74 357 4398, as long as it has not been packed.

Once packed, cancellation is no longer possible. You may, however, refuse delivery or return the package yourself after receiving it.

VAT free delivery

VAT-free delivery

As a European business customer with a valid VAT number, you can easily order products without us charging you VAT.

You place an order without paying VAT in the following way:
You can order your items in the usual way. Register as a business customer, enter your VAT number and you can pay for your order without us charging you VAT.

VAT Rate

In the Netherlands, we apply the 0%, 9%, or 21% tax rate.

Individual within the EU
We adhere to the VAT rate applicable in your country.
For Germany, this is 19%, for Belgium 21%, for Austria 20%, etc.

Company within the EU
If you enter a valid foreign VAT number, we will ship your order with reversed VAT (intra-community 0% scheme). Your VAT number will be automatically verified during the checkout process on the website.

Individual and company outside the EU
Your order will be delivered without VAT. This also applies to shipments to the United Kingdom, Switzerland, Norway, and Iceland.

Payment

Payment methods

iDeal: You use Internet banking with ABN AMRO, Rabobank, ING Bank, Triodos Bank, SNS Bank, Fortis Bank, Friesland Bank, Van Lanschot or ASN Bank. You can pay your order with iDeal.

Bancontant : Easy payment with your debit card. This payment method is most commonly used by our Belgian customers.

PayPal: You can pay online with your PayPal account.

Credit card: You can pay in advance online with a Visa or Mastercard credit card.

How can I pay?

At Werkenbijlicht.com you can pay in no less than 8 different ways.

- iDEAL
- Prepayment
- PayPal
- Bancontact / Mister Cash
- SOFORT Banking
- Credit card (Mastercard and VISA)
- On account (for companies only)
- Cash or by Card when picking up

Pay on account

After approval with us, companies have the option to order on account. We must receive the payment within 30 days of the invoice date.

You request a customer account by filling in our b2b application form.

General terms and Conditions

Warranty period

All new products come with a statutory warranty as standard. Legal guarantee means that a product is or must do what the consumer can reasonably expect from it. For example, it is possible that certain suppliers use a longer (factory) guarantee period. If this is indicated to us, then we will apply this aswell. If the factory warranty deviates from the statutory minimum warranty, then the same legal rights that you as a consumer have remain.

Terms and Conditions

Privacy Policy

Privacy Policy

Safety

SSL Security

Every page on Werkenbijlicht.com is SSL secured. SSL stands for Secure Socket Layer. SSL is a way of creating a secure connection between a web server and an internet browser. This connection ensures that all data sent between the web server and browser remains secret from outsiders and cannot be stolen.